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F.A.Q. Frequently asked Questions F.A.Q.
One of the questions I get asked the most is:
Q: "Do you give out references?"
A: "Yes. We will give you references of past clients, however, we will NOT give out last names, addresses, or when we cared for their pets. This is for confidentiality and their safety. If you are asked to be a reference (we change the list once every 3 months), we believe it is alright to give a general or estimated time/date. Otherwise, we try to keep our references current.
Q: "Can you or do you know anyone who can take my pet if I can no longer care for it?"
A: No. We can give you the phone numbers and addresses of shelters. Part of what we do is try to keep your pet in your home. If you have a hard time feeding your pet, or affording vet care, we will provide you with pet food or help pay for part (sometimes all) of your vet bill.
Q: "Should I hire a pet sitter or board my pet?"
A: Quite often a client will ask which is easier for the pet sitter. We do what is in the best interest of the pet. If your pet is prone to destruction or anxiety, you should board your pet. Small animals generally do perfectly fine with in home pet sitting. Think about your pet, have you ever taken them out of the home? If so, how did they react? What was the experience like for them? Does your pet need constant supervision? Also remember, we are paid to work for you and your pet.
Q: "Can you help train my pet?"
A: Yes. There is a certified trainer on staff who knows many different training techniques for a variety of animals. Just let us know the animal and training technique/style your pet is learning and we will simply keep up on the training. We will NOT go any further than what your pet has already learned. We can also take your pet to a trainer if you are already enrolled in classes.
Q: "My dog keeps tearing everything up when we leave, what should we do?"
A: There are a dictionary of reasons why dogs do this, but one of the most common reasons is something called separation anxiety. There are different levels of this ranging from very low to very high. Pets with high levels of separation anxiety can be extremely difficult to live with, however, there are many ways to help your pet cope. First, if you lessen the amount of energy by having a dog walker take your pet for long walks will decrease the destruction. Other trainers and animals behaviorists help curb this behavior very well. And vets can give you some advice or meds to help calm your pet. The main thing is to redirect your pets energy and thinking.
Q: "What will you do if my pet is injured or runs away?"
A: First thing is first, we call you. That's why we ask for so many emergency numbers. We do take note of easy escape routes out of your yard, nearest dogs in the neighborhood, closest intersections, ect. So if your pet has run away, we have a good general idea of where they may have gone. We have all the numbers to animal control and we can call to have them scout the area too. If your pet has been injured, we immediately call you. We can perform simple first aid if the injury isn't bad. However, we will take your pet to a vet of your choice at your own cost. If it is after hours, we will take your pet to the nearest emergency vet at your own cost. The final decision is up to you.
Q: "How do you pronounce the name?"
A: The "E" in the middle throws people off. It's pronounced "Bid-Fire".
